Northbound Scaling LLC (“Northbound,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
Information We Collect
We may collect the following information when you interact with our website or services:
- Name
- Email address
- Mobile phone number
- Business information
- Appointment and consultation information
- IP address
- Browser and device information
- Communications you send to us through forms, chat, email, or SMS
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule consultations and appointments
- Provide customer support
- Send service updates and notifications
- Improve our website and services
- Communicate with you regarding requested services
- Send marketing communications only when you have provided consent
- Comply with legal obligations
SMS Communications
If you voluntarily provide your mobile phone number and opt in through our website forms, website chat widget, scheduling tools, or other consent methods, you agree to receive SMS text messages from Northbound Scaling LLC.
These messages may include consultation scheduling, appointment reminders, customer support, follow-up communications, service notifications, account updates, and promotional offers when applicable.
Message frequency varies based on your interactions with us. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance.
Cookies & Tracking Technologies
Northbound Scaling LLC uses cookies and similar tracking technologies to improve website performance, analyze website traffic, remember user preferences, and enhance the user experience. You may disable cookies through your browser settings at any time.
Data Security
Northbound Scaling LLC uses commercially reasonable administrative, physical, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. Although no method of electronic transmission or electronic storage is completely secure, we continually work to protect your information.
Your Rights
You may request access to your personal information, request corrections to inaccurate information, request deletion where permitted by law, opt out of marketing emails, or opt out of SMS communications at any time by replying STOP.
Sharing of Information
Northbound Scaling LLC does not sell your personal information.
We may share information with trusted service providers who assist us in operating our business, such as customer support providers, CRM platforms, scheduling platforms, communications providers, payment processors, and technology vendors, solely for the purpose of providing our services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties.
Contact Us
Northbound Scaling LLC
Email: inquiries@northboundscaling.com
Phone: 856.220.0927